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Support

IMMEDIA Support

IMMEDIA was developed as part of the European IMMEDIATE project, dedicated to studying the relationship between microbiota, lifestyle and overall wellbeing. The data controller and app manager is: Zadig srl Società Benefit

Contacts for assistance

For technical support or reports, you can contact us by email:

immedia@zadig.it

FAQ – Frequently Asked Questions

For quick answers about the app's features, privacy, data management and personalised pathways, visit the FAQ section.

1. What is IMMEDIA?

IMMEDIA is an app created by the European IMMEDIATE project that helps you understand how sleep, stress, diet, physical activity and microbiota affect your daily well-being, allowing you to improve it step by step.

The content is developed in collaboration with health professionals and based on the latest scientific evidence.

2. How is the content personalised?

When you register, you answer a short questionnaire: the app's algorithm weighs up the different areas (sleep, stress, nutrition, physical activity) based on your answers and suggests a tailor-made programme for you.

3. Why do I have to fill in the daily diary?

The daily diary is used to monitor your habits over time and, anonymously, contributes to the scientific research of the IMMEDIATE project.

4. What are achievements?

Achievements are virtual rewards that you earn by completing activities such as filling in the daily diary or reading all the cards in a category. Some unlock extra PDFs with recipes or insights.

5. Where can I find the cards I have already read?

You can save your favourite cards and reread them whenever you want by accessing the Archive section!

6. Who can use IMMEDIA?

The app is designed for anyone who wants to improve their wellbeing through small daily choices and participate in microbiota research.

7. Is my data secure?

Data is processed anonymously and randomly, is not used for commercial purposes, and complies with European privacy regulations (GDPR).

8. Is the app free?

Yes, IMMEDIA is free because it is part of a European project funded to promote research and public health.

9. How can I contact support?

You can write to: immedia@zadig.it.

10. Can I delete my account?

Of course. Your data and progress will be stored for 7 days: if you change your mind, you can cancel the deletion and immediately return to your wellness journey.

Developed by the IMMEDIATE Consortium to empower citizens in preventing chronic inflammation and promoting healthy living through research-based digital tools.